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Online Alcohol Support – The Best Options Available

Lisa Taylor
Lisa TaylorAddiction Counsellor

Drinking problems such as alcoholism and alcohol abuse destroy lives. It is that simple. Preventing as much of the destruction as possible is the purpose of those organisations offering online alcohol support. They take advantage of modern internet technology to provide some of the same kinds of support services one might get over the phone or in person.

To be clear, online support is no substitute for professional treatment. Someone in the throes of clinical alcoholism needs a comprehensive rehabilitative programme that includes physical detox and psychotherapeutic treatment. Without such comprehensive rehab, it is almost impossible to fully overcome alcoholism.

We understand you might be looking for online support just long enough for you to figure out whether or not you have a serious drinking problem. Or you might be in a situation where a loved one is struggling with alcoholism and you just need help to cope. We can assist you in either situation. One of our goals as an independent advice and referral provider is to assist our clients in finding the right kind of help and support they need. Whether you are a problem drinker or concerned about someone else, we want to speak with you.

Finding Online Support Options

Online alcohol support is just one of the many ways people at risk find the help they need. For you, getting support may be a matter of learning what is out there. The good news is that there is no shortage of available options. There are support groups, charities, professional organisations, and even private rehab clinics offering support online. We can provide you with a complete list of options in your area when you contact us.

In the meantime, here is a short list of organisations we already know offer online support. Please note that some of them also offer phone support as well as support group membership and in-person counselling:

  • ADFAM – This organisation provides support primarily through their website. When you visit, you will find a full library of information relating to alcoholics and their families. They also maintain an up-to-date list of local support groups. Should you desire one-on-one counselling, ADFAM does maintain a phone line.
  • NACOA – The NACOA is an organisation that concentrates mainly on the children of alcoholics. They provide a full range of support services including online information, phone-based counselling, and an e-mail helpline.
  • Talk to Frank – Talk to Frank is mainly an online support organisation focused on providing up-to-date, accurate, and factual information. It is heavily focused on teens and their parents, but the information they supply is generally applicable to alcoholics of all ages.
  • COAP – This online community acts as an internet-based support group for people who are concerned about someone else's drinking problem. It can be an invaluable resource among those who genuinely want to help but don't know how.
  • The Samaritans – This organisation is broader in scope, providing 24-hour counselling and support to those who are struggling with distress, despair, or suicide. Their services are helpful to alcoholics who may be on the verge of giving up all hope.

There are other organisations offering support for alcoholics online, by phone, and in person. They include Alcoholics Anonymous, Al-Anon, Alateen, Drinkline, NHS Choices, Alcohol Focus Scotland, Addaction, and Alcohol Concern. There are also organisations like ours: those that have been established as connection points between those in need and the service providers they are looking for.

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Online Support Is Limited

We would never attempt to discourage anyone from taking advantage of online alcohol support. In fact, we connect our clients with the best online options when they are appropriate. Still, we also want our clients to understand the online support is limited. There is only so much that can be accomplished through e-mail and chat services. Anyone dealing with a problem more serious than late stage problem drinking is probably going to need additional support and treatment.

Online support does offer advice. Whether through e-mail or chat line, the person struggling with alcohol can let his or her troubles be known while asking a counsellor for advice about what to do next. Family members concerned about an alcoholic loved one can do likewise. This is good, and it is necessary.

Online support also offers a virtual library of addiction information that can prove invaluable in so many circumstances. Just by learning the details of alcoholism, a person can instantly be made aware of the existence of a problem and its seriousness. This is sometimes the only motivation needed to encourage an alcoholic to get help.

Lastly, online support can provide a form of fellowship that enables those struggling with alcohol problems to deal with them in better ways. Online connections can provide encouragement, correction, accountability, and even a strong sense of belonging that may help the struggling alcoholic regain his or her identity.

Online alcohol support cannot provide:

  • inpatient or outpatient detox
  • proven psychotherapeutic treatments
  • rehabilitative therapies
  • medical intervention
  • prescription medication
  • face-to-face counselling.

You Need the Right Kind of Support

You are most likely visiting our website because you need some kind of help and support for an alcohol problem. You might be a problem drinker who has realised your drinking is out of control. You might be someone who was diagnosed as alcoholic years ago only to put off seeking treatment until now. You might even be someone who does not drink; someone who is concerned about the drinking habits of a friend or loved one.

Regardless of your particular situation, you need the right kind of support if you are to find the right solution to your problem. Connecting you to that support is our job. We utilise an established, peer-reviewed assessment questionnaire to grade each client according to the Alcohol Dependence Scale accepted throughout the recovery community. We then use that assessment to determine what kinds of treatments are most appropriate.

If it turns out that online alcohol support is the right place to start for you, we can recommend some good websites. If our assessment suggests your problem is serious enough to require medical intervention, we may recommend you make an appointment with your GP for a professional evaluation and prescription medication. The most serious cases of alcoholism usually result in us recommending private, residential treatment.

The point here is that you are an individual with your unique circumstances. A treatment that works for someone else may not work for you. Rather than accepting a one-size-fits-all approach to support and rehab, let us connect you with a bespoke treatment provider that will give you the greatest chances of success.

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